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Terms & Conditions

USB Media Company website is owned and operated by USB Media, Inc.

Order Confirmation

Orders will be checked, processed and confirmed. You must verify that all the details on the confirmation are correct and that our service meets your requirements.

Payment

You will receive a pro-forma invoice by fax or email. We accept all major credit cards and checks from U.S. banks. Your order will ship when payment has been processed.

Prices

All prices exclude sales tax and delivery.

Delivery

Delivery is usually within 10 to 14 working days of receipt of approved artwork, however large orders may take longer.

Packing and Transport

Goods will be packed securely before dispatch. USB Media, Inc are not liable for any delay, damage to or loss of articles after leaving our premises. Claims for damage while in transit should be made upon the carriers delivering the goods immediately on receipt. Unless written notification of any complaint is made to USB Media, Inc within 7 days of receipt we will be unable to accept liability.

Loss or Damage

USB Media, Inc are not responsible for any loss or damage from any cause whatsoever in respect of any article entrusted to us for any purpose whatsoever. Customers should be aware that carriers cannot always guarantee delivery by a certain time. USB Media Ltd’s own transport can be used when timing is critical. The cost of this service can be obtained by contacting USB Media, Inc.

Supplied Artwork

USB Media, Inc will endeavour to match color to any proofs supplied, but do not accept responsibility for color correcting any files or scans supplied to us as RIP ready. An additional charge will be made for color correction. Artwork should be supplied in accordance with the supplied technical specifications.

Returns

Once your products have been printed, no further modifications or additions can be made to the logo - please make sure that you examine and proofread all the samples before you approve. No returns or refunds are offered on customized merchandise.. All products carry warranty against manufacturing defects. In the event of a complaint, all relevant work must be returned to USB Media, Inc within 14 days with a written explanation of the reason for return. No responsibility for errors will be considered by USB Media, Inc unless a written order was originally supplied. Goods must be returned in their original packaging.

Cancellation

Cancellation can only be made before an order proceeds to printing. All cancellation requests must be made in writing and sent to USB Media, Inc via Fax or Mail.

None of the above affects your statutory rights as a consumer.

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