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Frequently Asked Questions

Q. What is the delivery time?
A. We are normally able to deliver your order within 10-14 working days.

Q. I need my products very soon - do you offer rush service?
A. Yes, we do offer rush service on some products. Please contact us for rush enquiries.

Q. How do you ship the goods?
A. We send by standard courier such as DHL or UPS. We can also send your choice of courier through your account.

Q. What are the available sizes for your USB disks?
A. We can deliver the following sizes: 4 GB, 2GB, 1 GB, 512 MB, 256 MB, 128 MB

Q. How much data can a USB Company memory stick hold?
A. The following is a reference on the capacities available and how they could be used.

Q. What type of printing do you offer?
A. We can customize using the following print techniques: Laser engraving, silk screen printing and Tempo print.

Q. What’s the minimum order for customized packaging?
A. We can provide customized packaging from as low as 200 pieces (printed logo on EVA box), and starting from 500 pieces we can customise design and shape according to your requirements.

Q. What’s the minimum order for printing logo on the lanyards?
A. Logo printed lanyards are available from 300 pieces.

Q. Do you offer any warranty?
A. Yes we have 12 months manufacturer warranty on all our products.

Q. What is USB?
A. USB (Universal Serial Bus) is a standardized bus interface to connect peripheral devices to a Host Computer.

Q. Will your USB products work with any computer?
A. USB Company products are based on the USB standard and operate with all PCs and Macs and devices with a USB port and running Windows ME or later or Mac OS 8.6 or later. (USB drivers are also available for Windows 98, Windows 98 SE and Windows NT)

Q. What is the minimum order QTY?
A. The minimum order qty is 50 pieces for USB stick and 100 pieces for USB mouse and USB hub.

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